Garment Details

CREATION
Each garment is lovingly made by sturdy arms on a hand driven knitting machine (no electricity required!). Our pieces are fully knit to shape, rather than cut and sewn, and then linked together using a hand driven linking machine, or hand sewn.  No mass production. No cut corners. This is slow fashion.

SIZES
Our hats come in sizes Small, Medium, and Large. Medium is standard and fits most heads but if your head is a little on the small side or you are buying for a child, perhaps opt for Small. Similarly, if you generally find hats a bit tight, or prefer a looser fit, the Large could be for you.

Our baby hats generally fit those aged 6 months to 2 years. If you specify the age of the little one, we will try to ensure we make a good fit for them.

CARE
Our garments our made with longevity in mind, however, to ensure a long and happy relationship with your knit, it is recommended that you learn about how to properly care for your quality woollen products.

Items should only be washed when necessary and spot cleaned where possible.  In the case of a stain, rinse the area immediately with cold water (warm or hot water might set the stain).

Our garments are hand-wash only and care should be taken throughout the process; be gentle, let it sit in the lukewarm water and do not twist or wring to remove excess water, as this can cause the garment to misshape and the yarn to felt. Press gently between palms to remove excess water and then lay flat in between towels and roll until the majority of the moisture has been removed.

Following the wash, reshape your sweater and lay it out flat to dry.

Once dry, fold your sweater and store it flat. Avoid hanging your sweater on a hanger as this may stretch the garment.

Should you opt to use a dry cleaner, request that they treat the garment, and any stains, with special care and attention.

Long-Term/Summer Storage

To allow the natural fibres to breath, it is recommended that you store your garment in a canvas or muslin bag, a cardboard box, or wrap it in acid-free tissue paper. This will help extend its life and ensure a pleasant reunion come winter.

To avoid moths, it is recommended that garments be cleaned before storage. For additional protection against moths, cloves, lavender, rosemary, thyme, dried orange peel, or cedar chips can be used. Simply tie any of these natural repellents in a sachet and place it near, though not directly upon, the garment.

Shop Policy

Exchange Only 
No refunds unless the item is damaged upon receipt.  Please contact us within 10 days of receiving your product if you wish to make an exchange.  No exchange or refund is available on bespoke items, as we take great care to communicate extensively with you to ensure we create exactly the knit that you desire.

Wholesale
If you are interested in stocking our products please contact us via email and we will happily supply wholesale prices. We favour small independent retailers that share our passion for sustainability and slow fashion.

Feedback
We love to hear from you! Feel free to let us know if we’re doing something wrong, or just plain silly. Drop us a line if our website has a glitch, or even just to tell us we rock! And absolutely definitely send us drawings, letters, or cards. We love to receive post.

Shipping

All items are made to order, so please allow 2-3 weeks for our strong arms to work their magic. Please provide an email address in case we need to contact you, we will be sure to keep it safe and only contact you where necessary.

We use the Irish national postal service, An Post, to ship worldwide. If you require an alternative delivery service, email us with your request before ordering.  Shipping costs will be calculated based on your order; if you are ordering several items, contact us and we will ensure that we optimise your shipping costs.